Incidents | Ground Control Incidents reported on status page for Ground Control https://status.groundcontrol.com/ https://d1lppblt9t2x15.cloudfront.net/logos/fe008868983a210d3ec7f2ad02d61923.png Incidents | Ground Control https://status.groundcontrol.com/ en Cloudloop API recovered https://status.groundcontrol.com/ Wed, 08 Oct 2025 14:22:06 +0000 https://status.groundcontrol.com/#54ba9a0676227fe42ffc07e9065fcb2b098b401cb2f26123cd8eefc0c430e685 Cloudloop API recovered Cloudloop API went down https://status.groundcontrol.com/ Wed, 08 Oct 2025 13:57:05 +0000 https://status.groundcontrol.com/#54ba9a0676227fe42ffc07e9065fcb2b098b401cb2f26123cd8eefc0c430e685 Cloudloop API went down Cloudloop API recovered https://status.groundcontrol.com/ Fri, 26 Sep 2025 17:41:06 +0000 https://status.groundcontrol.com/#848f9867c1daabf5e7ac582e753fbfd701f001e840c33934cf91eef31c4fdc81 Cloudloop API recovered Cloudloop API went down https://status.groundcontrol.com/ Fri, 26 Sep 2025 17:32:00 +0000 https://status.groundcontrol.com/#848f9867c1daabf5e7ac582e753fbfd701f001e840c33934cf91eef31c4fdc81 Cloudloop API went down Cloudloop API recovered https://status.groundcontrol.com/ Thu, 04 Sep 2025 16:52:20 +0000 https://status.groundcontrol.com/#13a99c246fd42858f8e298b741d7c1a1356f964644ac3db8b0706dd7b6dd211b Cloudloop API recovered Cloudloop API went down https://status.groundcontrol.com/ Thu, 04 Sep 2025 16:13:20 +0000 https://status.groundcontrol.com/#13a99c246fd42858f8e298b741d7c1a1356f964644ac3db8b0706dd7b6dd211b Cloudloop API went down Emergency Maintenance https://status.groundcontrol.com/incident/203920 Fri, 05 May 2023 17:00:00 -0000 https://status.groundcontrol.com/incident/203920#b5ca6bf15627f72465893210a9a77ec9065d22ded5e14bfee2f979123f7d3ac5 Maintenance completed Emergency Maintenance https://status.groundcontrol.com/incident/203920 Fri, 05 May 2023 17:00:00 -0000 https://status.groundcontrol.com/incident/203920#b5ca6bf15627f72465893210a9a77ec9065d22ded5e14bfee2f979123f7d3ac5 Maintenance completed Emergency Maintenance https://status.groundcontrol.com/incident/203920 Fri, 05 May 2023 16:00:00 -0000 https://status.groundcontrol.com/incident/203920#244f686dfd419338113d35f480185d55549efc8618fd8f3e7d7669dd5b51862e Windlinx and Wilport will be breifly inaccessible. Emergency Maintenance https://status.groundcontrol.com/incident/203920 Fri, 05 May 2023 16:00:00 -0000 https://status.groundcontrol.com/incident/203920#244f686dfd419338113d35f480185d55549efc8618fd8f3e7d7669dd5b51862e Windlinx and Wilport will be breifly inaccessible. Emergency Maintenance of Core https://status.groundcontrol.com/incident/189812 Mon, 27 Mar 2023 22:00:00 -0000 https://status.groundcontrol.com/incident/189812#faed44e03ae4584fb81cb777dbf8f296943a9d813912f822d7d02364853b01b7 Maintenance completed Emergency Maintenance of Core https://status.groundcontrol.com/incident/189812 Mon, 27 Mar 2023 21:30:00 -0000 https://status.groundcontrol.com/incident/189812#e07c4de6a47fc70093b2e34cbe4bfd12a63cc240158188946d074de33f8a2d6e Core is unavailable during database maintenance. Service will be restored ASAP. Core Unavailable - Data Centre Incident https://status.groundcontrol.com/incident/112887 Fri, 26 Aug 2022 01:07:00 -0000 https://status.groundcontrol.com/incident/112887#95bc2b03f421cf3d3af75fd85ade6d7868b5afcdf65f52912b2ce1f445358cd8 Connectivity with our supplier has been restored Core Unavailable - Data Centre Incident https://status.groundcontrol.com/incident/112887 Thu, 25 Aug 2022 22:38:00 -0000 https://status.groundcontrol.com/incident/112887#d27a13d2e60412b6cb637276cb103491caed626a15366e1464c457f951a6fa14 Upstream provider has lost connectivity, all Core services are unreachable Core Unavailable - Data Centre Incident https://status.groundcontrol.com/incident/106419 Mon, 01 Aug 2022 23:14:00 -0000 https://status.groundcontrol.com/incident/106419#dd03734f226ef3cd033d904c558f891cf4600037c682beba612eb186eb2a4424 Connectivity has been restored Core Unavailable - Data Centre Incident https://status.groundcontrol.com/incident/106419 Mon, 01 Aug 2022 21:38:00 -0000 https://status.groundcontrol.com/incident/106419#6864fa293deebba2722bd1ea9009e6d0027627bc638522b8620738fc9f7717ef Our data centre partner is currently experiencing a loss of connectivity Core Unavailable https://status.groundcontrol.com/incident/88972 Wed, 18 May 2022 18:11:00 -0000 https://status.groundcontrol.com/incident/88972#c61519abc256a8d6cf9d6a0d6e06d13f9564301ed2a4579be17483a68437db6f Networking has been restored. Core Unavailable https://status.groundcontrol.com/incident/88972 Wed, 18 May 2022 18:00:00 -0000 https://status.groundcontrol.com/incident/88972#7238098ece62aaa508cbe3139827149a885b67c4c493618516d023685bdf9003 Core is unreachable Core Maintenance https://status.groundcontrol.com/incident/86252 Fri, 06 May 2022 08:00:00 -0000 https://status.groundcontrol.com/incident/86252#faf3014defdc0690322cdb318a0d4ee87e02cc6e8de401bbd5281395deab513c Maintenance completed Core Maintenance https://status.groundcontrol.com/incident/86252 Fri, 06 May 2022 07:30:00 -0000 https://status.groundcontrol.com/incident/86252#d8b4528eecf2abe60588ad03051974e226e744f206742d86e8f9d7b16bcb8385 Core will be unavailable briefly for preventative maintenance Inmarsat Billing Data is Delayed https://status.groundcontrol.com/incident/77767 Thu, 24 Mar 2022 11:44:00 -0000 https://status.groundcontrol.com/incident/77767#beff8da52f45450ebba3440883a1ff055ec6314ad95a542194ff41f094215e49 We have resolved the issue and Cloudloop has been updated with the missing data. Inmarsat Billing Data is Delayed https://status.groundcontrol.com/incident/77767 Fri, 18 Mar 2022 09:10:00 -0000 https://status.groundcontrol.com/incident/77767#f2d62abacd737a87757a5b18800722000b2c4be7d5e9d9fdf44f8fba72113556 Inmarsat billing data is currently unavailable. Related monitoring services for Inmarsat devices are also unavailable. We are currently working with our supplier to resolve this. Iridium Switch Upgrade (Part 2/2) https://status.groundcontrol.com/incident/53425 Wed, 18 Aug 2021 17:30:00 -0000 https://status.groundcontrol.com/incident/53425#62b2b060a74a6722b039d49a08236d7dfa654c16b41921bd60bd498244ea5429 Maintenance completed Iridium Switch Upgrade (Part 2/2) https://status.groundcontrol.com/incident/53425 Wed, 18 Aug 2021 16:45:00 -0000 https://status.groundcontrol.com/incident/53425#e993dd8a01d56417c28862a4229c8f425fc6e9ef394d69c0b6f16372efe10390 Services will be unavailable for no more than 15 minutes. During this time frame, Iridium will move the physical connections supporting circuit switched voice and data services over to the new switch. All customers with Circuit Switched Voice and Data based services or products will be impacted. This includes safety services, enhanced services, and over the top services based on or dependent on Iridium’s Circuit Switched Voice and Data services: Telephony Voice SMS Dial up data Direct Internet Access Point Iridium GO! RUDICS Pre-paid (voice and data) Captain Calling Crew Calling 2 stage dialing Local Number Dialing FAX OpenPort® Voice Certus Voice Air Traffic Safety GMDSS Iridium Switch Upgrade (Part 1/2) https://status.groundcontrol.com/incident/53370 Tue, 17 Aug 2021 23:30:00 -0000 https://status.groundcontrol.com/incident/53370#6925642f16691b1c3495e285dc0f50c130cd9a14f49f234a667cf573a5835f06 Maintenance completed Iridium Switch Upgrade (Part 1/2) https://status.groundcontrol.com/incident/53370 Tue, 17 Aug 2021 17:30:00 -0000 https://status.groundcontrol.com/incident/53370#7fd45fc0ade86bbdc99043dfeb6a51a0164724e3cfa401456a47a022a059b5de Iridium are performing a switch upgrade. During this time, provisioning of the following services will not be available: Telephony Voice SMS Dial up data Direct Internet Access Point Iridium GO! RUDICS Pre-paid (voice and data) Captain Calling Crew Calling 2 stage dialing Local Number Dialing FAX Air Traffic Safety GMDSS